Product Registration

Thank you for choosing a Datavideo product and for using our electronic registration form.

Standard Warranty

  • Datavideo equipment is guaranteed against any manufacturing defects for one year from the date of purchase.
  • The original purchase invoice or other documentary evidence should be supplied at the time of any request for repair under warranty.
  • The product warranty period beings on the purchase date. If the purchase date is unknown, the product warranty period begins on the thirtieth day after shipment from a Datavideo office.
  • Damage caused by accident, misuse, unauthorized repairs, sand, grit or water is not covered under warranty.
  • Viruses and malware infections on the computer systems are not covered under warranty.
  • Any errors that are caused by unauthorized third-party software installations, which are not required by our computer systems, are not covered under warranty.
  • All mail or transportation costs including insurance are at the expense of the owner.
  • All other claims of any nature are not covered.
  • Cables and batteries are not covered under warranty.
  • Warranty only valid in the country or region of purchase.
  • Your statutory rights are not affected.

Three Year Warranty

  • All Datavideo products purchased after July 1st, 2017 qualify for a free two years extension to the standard warranty, providing the product is registered with Datavideo within 30 days of purchase.
  • Certain parts with limited lifetime expectancy such as LCD panels, DVD drives, Hard Drive, Solid State Drive, SD Card, USB Thumb Drive, Lighting, Camera module, PCIe Card are covered for 1 year.
  • The three-year warranty must be registered on Datavideo's official website or with your local Datavideo office or one of its authorized distributors within 30 days of purchase.

Please fill out the following information and press the SUBMIT button.

PLEASE NOTE

To qualify for the 3 year warranty, please ensure you enter the correct Serial Number.

Register a Maximum of 6 products

To register more than 1 product:

  1. Choose product from the list, add "Serial No." & "Purchase date"
  2. Click the "Add another product" button
  3. Repeat steps 1 & 2

Yes - I do want to receive information from Datavideo including new software updates & drivers & newsletters. We promise no excessive, large or junk mail will be sent - and you always have the option to be removed at a future date.
By submitting your details, you agree to the use of your personal information as set out in the privacy policy.
You will also be indicating your consent for your details to be used in our marketing programme and receiving marketing information by e-mail, telephone, SMS text message and other electronic messages as explained in the Privacy Policy unless you indicate otherwise by unticking the boxes above.

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